The NSM Pillar Awards are presented at NSM's annual Symposium. The winners are individuals across the organization who present our HEARTS core values, go above and beyond for their team and clients, and, above all, are the epitome of servant leadership. Each winner is selected through an anonymous nomination process in which NSM employees vote on nominee write-ups that are submitted by their leaders and/or peers. The winners are individuals across the organization who present our HEARTS core values, go above and beyond for their team and clients, and, above all, are the epitome of servant leadership. We would like to congratulate NSM's Funding Specialist of the Year 2023 Pillar Award winner, Missy Shirey!

Missy Shirey's presence lights up the room with her infectious smile and laughter, brightening everyone's day. From her early days as a CSS at NSM, it was clear she possessed something special—a keen eye for detail and an unwavering commitment to clients' best interests. Amidst learning a complex payer system, Missy tirelessly supported multiple branches during critical times, showcasing her dedication and adaptability. Her exceptional attitude and thoroughness shines when assisting with orders. Missy embodies our HEARTS values, always aiding teammates, sharing innovative ideas, and demonstrating unparalleled patience. Despite recent changes, Missy's grace, willingness to go above and beyond, and adaptability has been remarkable. She excels in teaching, coaching, and covering caseloads efficiently, earning her the trust and reliance of the entire team. Missy's trustworthiness, respect, hard work, and compassion consistently benefits NSM, our team, and our clients— it a privilege to work alongside her each and every day.